Determining Insurance Coverage

  • Question: I have extended health insurance from my employer or spouse’s employer. How do I know how much of the equipment will be covered through the insurance policy?
  • Answer: The best way to determine how much the extended health insurance policy will cover is to call directly to the insurance company (Pacific Blue Cross, Green Shield, Sun Life, etc.) with your plan ID, group ID and policy number. The customer service at the insurance company is usually able to determine the coverage amounts based your policy. Only the policy holder or the Power of Attorney (if the POA agreement is on file with the insurance company) can obtain this information. If you get stuck, give us a call and we can help you.